HMRC to Make Permanent Cuts to Helpline Services

Discover the latest HMRC helpline service changes impacting Self Assessment, PAYE, and VAT queries. Learn how the seasonal closure of the Self Assessment helpline, limited VAT and PAYE services, and dedicated support for vulnerable customers aim to enhance efficiency and promote the use of online services. Navigate the shift towards digital with insights on planning your queries and accessing HMRC's digital platforms. Amid critiques of HMRC's service levels, there's hope that these adjustments will improve interactions and response times for UK taxpayers. Stay informed and prepared with our comprehensive guide on what these HMRC service changes mean for you.

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